The Byng Group, a renowned leader in the restoration and renovation of condominiums in Ontario, has proudly grown from a family business to a national, award-winning renovation firm. With over 600 team members across seven regional offices, they specialize in providing end-to-end turnover services, saving clients time and money while offering peace of mind. The Byng Group’s unique expertise lies in navigating each unit individually, delivering tailored renovation services at the right price and getting units rent-ready in the shortest time possible.
Dedicated to maintaining the highest standards of quality and efficiency, The Byng Group encountered significant challenges when relying on outsourced trades for their projects. Quality control issues and missed deadlines were becoming all too familiar, affecting both their reputation and bottom line. Seeking a solution to these problems, they turned to us at Jim Peplinski Leasing (JPLI) for help.
JPLI collaborated closely with The Byng Group to formulate a comprehensive strategy. This involved bringing the trades in-house – a move that would require selecting the right vehicles for each job, while establishing a strong brand presence and optimizing fleet management.
Despite the unforeseen obstacles brought about by the global pandemic, JPLI delivered results quickly and efficiently. Within just six months of initiating discussions, we provided The Byng Group with a fleet of 50 customized trucks, each branded and upfitted to get the job done. We also introduced essential fuel and maintenance management programs and implemented a factory ordering process for deliveries in the second year.
With the addition of a full in-house fleet, The Byng Group was able to enhance its operational efficiency and gain complete control over its service offerings.
“I just wanted to take a minute to say thank you. From ‘run of the mill’ issues, vehicle outfitting, or re-outfitting, to my 911 situations with registrations or stickers, you guys are always on the ball and quick to respond. While I often reply to your emails with ‘Thank you!!’ or ‘You rock’, I just wanted to let you know how much I truly appreciate everything you guys do and the amount of time and stress it saves having you guys one email or phone call away to answer questions or help solve problems.” – The Byng Group
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